This policy explains how ONB Properties, LLC (“ONB Properties,” “we,” “us”) handles information collected through onbproperties.com.
Information we collect
- Information you give us: when you submit a form, call, text or email us, we receive your name, phone number, email address (if provided), the service you are interested in, and any message you write.
- Information collected automatically: basic technical and usage information such as your browser, device, pages viewed and how you arrived at our site (for example, advertising campaign identifiers such as a Google Ads click ID or UTM parameters). We store these identifiers in a first-party cookie for up to 90 days so we can tell which ads lead to inquiries.
How we use information
- To respond to your request and provide commercial real estate brokerage services.
- To measure and improve our website and our advertising, including conversion measurement for Google Ads.
- To keep our website secure and prevent spam or abuse.
We may call, text or email you about your request. Message and data rates may apply to text messages. You can ask us to stop at any time.
Sharing
We do not sell your personal information. We share information only with service providers that help us operate the website and communicate with you (for example, email delivery and analytics or advertising measurement providers such as Google), and when required by law.
Cookies, Google Tag Manager and advertising
We use Google Tag Manager and Google Ads measurement tools, which may set cookies or use similar identifiers to understand how visitors use the site and to measure advertising results. You can learn how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites and manage ad personalization at adssettings.google.com. You can also block or delete cookies in your browser settings.
Retention and security
We keep inquiry information for as long as needed to respond to you and maintain our business records. We use reasonable safeguards, but no website or email system is completely secure.
Your choices
To ask what information we hold about you, to correct it, or to have it deleted, email joni@onbproperties.com or call 919.201.3273.
Changes
We may update this policy from time to time. The date above shows when it was last changed.
Contact
ONB Properties, LLC · Holly Springs, NC · joni@onbproperties.com · 919.201.3273